Four Pillars – Service: More On Chargeback

In the previous article I discussed the subject of Billing and Chargeback. This entry discusses some of the issues raised in that post as additional considerations.

Four Pillars – Service: Chargeback

In any system, resources are finite. There is always a limitation to what is available. However there’s also a truism that states if resources are free then they will be consumed at an infinite rate. So it is with storage. Someone has to pay for the storage resources that are placed on the floor. If customers are not charged in some way for their consumption of storage, then they will continue to consume resources ad infinitum. The solution is to implement chargeback or, to be more precise, billing.

The Four Pillars of Storage Management

I’m about to start a new series of posts discussing the whole process of Storage Management. I’m calling it the Four Pillars of Storage Management as there are 4 main components: Service, Operational, Commercial, and Technology