If you ever meet an IT professional who says they have never had an infrastructure outage in their career, they are either lying or in the first week of their career. Outages are inevitable and the true measure of an IT practitioner is how quickly they can recover from an outage and how well they can minimize the impact of an outage on the business they support.
visibility
Why Visibility of IT Systems is Key to Customer Satisfaction
No matter if your applications run on-prem or in the cloud; no matter if it’s a microservice or monolith; no matter if it runs physical, virtual or containerized – customer satisfaction is key for businesses. In this piece, Joep Piscaer looks at how tools like NETSCOUT’s vSTREAM can help gather the telemetry data needed to provide visibility into IT systems, and ultimately keep customers happy.