The Premise: With the number of computer performance issues reported by consumers each day, one begins to wonder is IT really broken?
Computers never work. I can’t check my email. The Internet is always slow. No matter what I’m doing it seems like Information Technology is never the way I want it. Everything is completely broken. Or is it? Join us as we’ll discuss the various ways in which IT can be operating properly but still not as users want and why there is a huge difference between slow and broken.
Podcast: Play in new window | Download (Duration: 19:45 — 36.7MB)
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