In a world where working from home is the new normal, how can IT departments continue to provide support for remote users?
With restrictions in place that keep users and support staff at home, you need a solution that can help you see what is happening with your remote workers and help troubleshoot their issues.
In this Showcase, PathSolutions discusses its TotalView RemoteView solution which can help your IT department respond to user issues, collect data on the problems, and resolve them without the need to make an on-site visit.
For more information, please visit PathSolutions.
Presenter: Tim Titus, CTO, PathSolutions, Inc:
Tim Titus is a network engineer with over 30 years of networking experience, working for both large enterprises and small IT shops. Most of his skills have been focused on troubleshooting networking problems and improving the troubleshooting process. He has worked as an Interop NOC team member for several years and has also taught networking courses. He founded PathSolutions over a decade ago to help network engineers with troubleshooting complex problems.
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