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Finding Work From Home Troubles with PathSolutions RemoteView

In a world where working from home is the new normal, how can IT departments continue to provide support for remote users?

With restrictions in place that keep users and support staff at home, you need a solution that can help you see what is happening with your remote workers and help troubleshoot their issues.

In this Showcase, PathSolutions discusses its TotalView RemoteView solution which can help your IT department respond to user issues, collect data on the problems, and resolve them without the need to make an on-site visit.

For more information, please visit PathSolutions.

Presenter: Tim Titus, CTO, PathSolutions, Inc:

Tim Titus is a network engineer with over 30 years of networking experience, working for both large enterprises and small IT shops. Most of his skills have been focused on troubleshooting networking problems and improving the troubleshooting process. He has worked as an Interop NOC team member for several years and has also taught networking courses. He founded PathSolutions over a decade ago to help network engineers with troubleshooting complex problems.


Panelists:

Tom Hollingsworth
@NetworkingNerd
Drew Conry-Murray
@Drew_CM
John Deegan
@WiFI_John
Jody Lemoine
@GhostInTheNet

Related Posts:

A Compelling Remote Support Option by John Deegan
Clientless Remote Troubleshooting with PathSolutions by Tom Hollingsworth
PathSolutions Not-So-Secret Agent For Remote Troubleshooters by Drew Conry-Murray
PathSolutions RemoteView by Jody Lemoine


About the author

Gestalt IT Staff

Gestalt IT Staff posts are a collective effort, providing the best analysis and commentary from leaders in the fields of virtualization, networking, storage, and desktop engineering.

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